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It is evident they were not looking after your interests regarding the follow up and status of your order with Moura Starr.” At one point during the conversation, Shelley even went so far as to tell my client she had paid out of pocket to rush the furniture my client reported.
Added by Design Las 3 Aug 2010 | View the link this comment is on | View other comments on the same link
My principal doesn't wish to recoup money and time lost with Moura Starr or Shelley and nor does my client. In our own ways, we are moving past this nightmare of deceit and pitting people against each other. Furniture is a sticky business for the most part, most manufacturers are family owned. Fortunately, not all are run by people like Shelly or are the way Moura Starr is.
Do your research, don’t just go by the blogs and comments left on sites like this. The odds are based on the reputation in the industry Shelly and Moura Starr have, the comments people left here are probably from friends or Shelley herself. A the end of the day, nobody is going to tell you the financial standing of their company.
But, if things don’t add up, like calls regarding questions about product or appointments aren't returned and your concerns or questions are dismissed, the staff seems to be clueless about how orders are executed, then consider taking your business elsewhere. And if you have a client who is considering purchasing from Moura Starr, steer them elsewhere.
Though I normally I see this practice as being gosh, especially when the pieces do work; saving your client from time wasted and disappointment is part of our job as designer. Maybe saying “no” now is better than them saying to you later, “I wish you told me what you knew/felt before we ordered.”
At the end, the furniture did arrive. Some pieces slightly damaged, some pieces in a finishes and fabric a bit off from what was approved. A few pieces structurally different as well as not the same quality as in the showroom and are not GREEN as stated.
My client and Principal are disappointed as I am too, but we made it all work and each of us in our own way moving on from this nightmare. Unfortunately, none of what we went threw was worth it. I did not intend this to be a rant, merely an account of my experience and the spins Shelley and Moura Starr put on truth.
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One hundred years after the death of Henri Rousseau in 1910, the Guggenheim Museum Bilbao, in collaboration with the Fondation Beyeler of Basel, dedicates an exhibition to the extraordinary French painter. Open 25 May through 12 September, 2010. Guggenheim Museum Bilbao Spain : http://www.europevoyage.net/guggenheim-museum-bilbao-spain.html
Added by Kristain 29 Jul 2010 | View the link this comment is on | View other comments on the same link
I cant believe they even consider them selves high-end furniture. Its garbage, my furniture came chipped and you can see the real wood under - its all venner, and all they did was paint where it chipped. I am so mortified that i paid so much money! STAY AWAY!!!!!
Added by TopDesigner 21 Jun 2010 | View the link this comment is on | View other comments on the same link
All I have to say is stay away! My bed's lead time was 16 weeks, and it shows up over 7 weeks late and damaged. Absolutely no customer service, I would never shop for my clients there again.
Added by LADesign04 23 Mar 2010 | View the link this comment is on | View other comments on the same link
Baught a desk.It arrived damaged.Corners were stripped off and leather was cleaned with alcohol The color was off and leather rough. They said they would repair it and take it backThey came to glue the corners,later they brought a lady to repair the leatherWe asked the desk to be taken back and they refused.They agreed to exchange but when we took a closer look,every piece in their shop is damaged
Added by philthespice 21 Feb 2010 | View the link this comment is on | View other comments on the same link
Simpy never seems to work for me..
Added by gilesl 25 Apr 2009 | View the link this comment is on | View other comments on the same link
I have not read the book yet but plan to do it.
Added by wm00 24 Jan 2009 | View the link this comment is on | View other comments on the same link
Livres d'art contemporain, architecture et communication. Contemporary art books , architecture and communication By Clement
Added by clement 8 Jan 2009 | View the link this comment is on | View other comments on the same link
yow better step it webkinz seapals world is on yows butt
Added by hunter 4 Jan 2009 | View the link this comment is on | View other comments on the same link
webkinz creaters you better step it up sea pals are on your buts . i was one of webkinz bigist fans and now , i am not step it up and i will think about it.;]
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