Search:
Know of a great web page you want to recommend? Add its link to Gozoof now!
According to our contract, balances are not rendered until items are in the U.S. Her response was, “Let me school you in how the furniture business is run...” I could see where this was headed so I excused myself and got my principal on my mobile to speak with her.
Added by Design Las 3 Aug 2010 | View the link this comment is on | View other comments on the same link
She walked away from me when I went to hand her the phone and started talking to some people who walked in the showroom at that moment. I approached her and said my boss wanted to speak to her regarding the order. She snapped saying she was busy.
I told her she should take the call because the next person she would maybe speak to is our lawyer. They spoke for at least five minutes. I got back on with my boss who was
extremely irritated. He told me she was going to check the status and I should remain there until I got an answer. 20 minutes later, Shelley comes out saying the order is sitting in a container along with all the other orders due to ship to the U.S. because the Brazilian dock workers are on strike.
Needless to say, at the time there was no strike and this was just a lie. Supposedly, the strike lasted a month, bringing us now into March. My principal spoke to Shelley while I was on vacation.
She told him first she would air the items in. When he called her to see if she made the arrangements to do so, she said they were on the water and would be another four weeks until checked into customs and delivered, now directly to the client because now we are going to miss our installation date.
Now into April 2010, still no furniture and after some back and fourth with Shelley, Moura Starr, our lawyer and even our client who was told by Shelley the order had not been placed until April 2010.
At that, my client reminded Shelley the monies were wired directly from her account to Moura Starr’s in September and December of 09. Shelley then said the order was not finalized with signatures until April 2010.
This was not at all the case. A table(one table) needed to be changed because by the time Shelley actually rendered our deposit and finalized drawings from September to M-Brazil, the manufacturer of the majority of the items on the order (with exception of three sofas from Mariani, an Italian manufacturer) the material for the table was no longer available and the finish needed to be substituted.
The table still came in wrong, Shelley’s reasoning: she changed the finish I signed off on the second time because she didn’t feel it would be in my client’s interest to have the finish I chose. What??? Later, Shelley also made it sound to my client the entire order was held because of the one table change, not due to production issues, but to my principal and I not communicating.
Shelley’s and Moura Starr’s explanation as to what happened to the order and funds during the period we waited for the furniture finally came down to what they claimed to be an accounting error on M-Brazil’s part; the manufacturer of the furniture.
Funny, because included in the order and according to Shelley also coming from Brazil were the three Italian made Mariani sofa’s mentioned. The furniture from Brazil arrived to the site the two weeks ago and the sofa’s just last week, the air-bill stating Italy to New York.
From our understanding, Moura Starr purchases the furniture through a company owned by Shelley which acts as her own agent for Moura Starr from M-Brazil. Mariani is also sold through Resource Furniture which it is said to supply Moura Starr with sofas.
So, if there were an accounting error on M-Brazil’s part, why did the sofa, which had a production/delivery time of 16 weeks show up just last week from when they were ordered, deposits rendered in September and balances paid in December?
It seems to be the popular consensus among my peers that Shelley runs Moura Starr as a sort of Ponzie Scheme. Robbing Peter to pay Paul when it comes to the ordering cycle. It is said she has a tough nut to crack given the three showrooms and apparently there is one in Saudi Arabia now?
I read here that if she is flush, you’ll get your furniture. If she isn’t doing so well, they may use your deposit and balance to float their operation. Rumor has it Shelley is completely over extend and has not paid rent on her SOHO showroom in a few months.
She isn’t paying all her bills at 979 3rd Avenue too either. I get small business and you have to do what you have to do to survive, but this situation was completely out of control.
When confronted professionally, Shelley answers with insults and lies. She is completely arrogant and from the way she treated my principal and client, completely delusional in how she sees herself and the situation as well as how she generally conducts herself.
Like we don’t have her emails and bank transactions? And then there is the poaching and total disregard for the trade profession.
It turns out that my client reported back to my principal and I after she and Shelley had a conversation, per Shelly, “Your furniture would not be late if you had worked with me directly like you wanted too. It is obvious the firm is incompetent and feel they have bigger fish to fry.
Page: Previous .. 23 24 25 26 27 28 29 30 31 32 .. More results
Terms of Service | Privacy Policy | Conduct Policy | MadcapCity | Copyright © 2024 Shaycom Corporation. All rights reserved.
Rated by people
