Comments on Moura Starr

Comments

1. My principal doesn't wish to recoup money and time lost with Moura Starr or Shelley and nor does my client. In our own ways, we are moving past this nightmare of deceit and pitting people against each other. Furniture is a sticky business for the most part, most manufacturers are family owned. Fortunately, not all are run by people like Shelly or are the way Moura Starr is.

   Added by Design Las 3 Aug 2010

2. Do your research, don’t just go by the blogs and comments left on sites like this. The odds are based on the reputation in the industry Shelly and Moura Starr have, the comments people left here are probably from friends or Shelley herself. A the end of the day, nobody is going to tell you the financial standing of their company.

   Added by Design Las 3 Aug 2010

3. But, if things don’t add up, like calls regarding questions about product or appointments aren't returned and your concerns or questions are dismissed, the staff seems to be clueless about how orders are executed, then consider taking your business elsewhere. And if you have a client who is considering purchasing from Moura Starr, steer them elsewhere.

   Added by Design Las 3 Aug 2010

4. Though I normally I see this practice as being gosh, especially when the pieces do work; saving your client from time wasted and disappointment is part of our job as designer. Maybe saying “no” now is better than them saying to you later, “I wish you told me what you knew/felt before we ordered.”

   Added by Design Las 3 Aug 2010

5. At the end, the furniture did arrive. Some pieces slightly damaged, some pieces in a finishes and fabric a bit off from what was approved. A few pieces structurally different as well as not the same quality as in the showroom and are not GREEN as stated.

   Added by Design Las 3 Aug 2010

6. My client and Principal are disappointed as I am too, but we made it all work and each of us in our own way moving on from this nightmare. Unfortunately, none of what we went threw was worth it. I did not intend this to be a rant, merely an account of my experience and the spins Shelley and Moura Starr put on truth.

   Added by Design Las 3 Aug 2010

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   Added by Design Las 3 Aug 2010

10. I cant believe they even consider them selves high-end furniture. Its garbage, my furniture came chipped and you can see the real wood under - its all venner, and all they did was paint where it chipped. I am so mortified that i paid so much money! STAY AWAY!!!!!

    Added by TopDesigner 21 Jun 2010

11. All I have to say is stay away! My bed's lead time was 16 weeks, and it shows up over 7 weeks late and damaged. Absolutely no customer service, I would never shop for my clients there again.

    Added by LADesign04 23 Mar 2010

12. All I have to say is stay away! My bed's lead time was 16 weeks, and it shows up over 7 weeks late and damaged. Absolutely no customer service, I would never shop for my clients there again.

    Added by LADesign04 23 Mar 2010

13. Baught a desk.It arrived damaged.Corners were stripped off and leather was cleaned with alcohol The color was off and leather rough. They said they would repair it and take it backThey came to glue the corners,later they brought a lady to repair the leatherWe asked the desk to be taken back and they refused.They agreed to exchange but when we took a closer look,every piece in their shop is damaged

    Added by philthespice 21 Feb 2010

14. I bought a very expensive sofa off of the floor. I inspected it to make sure it was ok. Once I got it home, I noticed that the fabric was stained in multiple places, and this particular fabric continues to stain, even if water only touches it. The store has ignored my attempts to figure out why this fabric stains so badly. I would not deal with them again. I

    Added by Dramatica 6 Dec 2008

15. Have you seen their new lighting!? OMG!!

    Added by Sarah 3 Dec 2008

16. I discovered Moura Starr’s New York showroom over the weekend and fell in love with their pieces. I can’t wait to have some of them in my home.

    Added by Victor 1 Dec 2008

17. Nice dining chair design, looking forward to using them in my new home.

    Added by John 21 Nov 2008

18. Lovely experience at MouraStarr in New York. Beautiful showroom.

    Added by ECarmichael 21 Nov 2008

19. MouraStarr is a great find! I love that their company is completely Green!

    Added by David 20 Nov 2008

20. My wife and I stumbled upon MouraStarr a couple weeks ago and had a wonderful experience. They have some really great pieces!

    Added by Albert 20 Nov 2008

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